FAQ

Frequently Asked Questions

How do I create an account?

You can create an account by clicking Register at the top of the page or by visiting our application page. We review applications within 1 business day.

What is your return policy?

Returns must be requested within 7 days of receipt. Items must be unworn, unwashed, and in original packaging. See our Shipping & Returns page for full details.

Do you ship internationally?

Yes. We offer international shipping through multiple carriers. Please specify your preferred carrier at checkout or email us at ecom@editbynine.com for options.

Can I cancel or change my order?

If your order hasn't shipped yet, contact us as soon as possible to cancel or make changes. Once shipped, cancellations and modifications are no longer possible.

How long does shipping take?

Most orders ship the same or next business day. Delivery time depends on the shipping method selected at checkout. UPS Ground typically delivers within 7 business days; expedited options are available.

What is the minimum order?

All styles are sold in pre-packs of 6 (3 S / 2 M / 1 L). You can mix any colors. There is no minimum dollar amount.